• Taskforce created to help Tesco call centre staff

    960 714 Stuart O'Brien

    A taskforce has been created by the Welsh Government in a bid to help find Tesco call centre workers new jobs.

    Up to 1,100 jobs are set to go at Tesco’s Maes-Y-Coed Road, Cardiff call centre.

    Economy Secretary Ken Skates said the taskforce would involve key players “gathered around one table” and would be set up very quickly.

    “I’ve been very clear about my deep disappointment over the proposed closure of this award winning Customer Contact Centre in Cardiff and also about the way this news was broken to staff,” said Skates.

    “Wales has a well-established support infrastructure in place for workers who are affected by redundancy and at times like this when one organisation is proposing to cut a high number of jobs, it is really helpful to get all the key players around one table so we can discuss the best and innovative ways of supporting affected workers.

    “This is a tried and tested approach as demonstrated by the success of a similar taskforce to support employees affected by the closure of the Murco site in Pembrokeshire and will ensure close partnership working with agencies, including Jobcentre plus and Careers Wales, Cardiff Council and our flagship ReAct 3 programme.

    “We are talking here about a highly employable, award winning workforce who I’m sure many companies in the area would be very keen to employ.

    “I’m determined to do everything I can, working alongside our partners, to ensure that the impact of the potential closure on our workers and wider economy is kept to an absolute minimum

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    Stuart O'Brien

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