Call Centres Briefing is a digital platform providing news and analysis
from the worlds of call centres & customer care
Born out of the success of our existing and ever-growing events portfolio, Call Centres Briefing delivers the latest industry news, recruitment opportunities and event information directly to your inbox and browser.
First Direct tops latest UK Customer Satisfaction Index
960 640 Stuart O'Brien

Banking provider First Direct has topped the UK Customer Satisfaction Index (UKCSI),…

read more
NICE unveils global ‘Robotic Automation Community’
960 640 Stuart O'Brien

A new educational platform from NICE aims to provide resources and best…

read more
Call Centre & Customer Services Summit – Last few places!
960 640 Stuart O'Brien

Time is running out to secure the remaining complimentary VIP delegate spaces…

read more
  • 1
  • 2

For more information on advertising in Briefing, please contact:

Gayle Buckland
Portfolio Sales Manager
g.buckland@forumevents.co.uk
01992 374063

For more information on Briefing editorial, please contact:

Stuart O’Brien
Editor
stuart.obrien@mimrammedia.com
01992 374100