Call Centres Briefing is a digital platform providing news and analysis
from the worlds of call centres & customer care
Born out of the success of our existing and ever-growing events portfolio, Call Centres Briefing delivers the latest industry news, recruitment opportunities and event information directly to your inbox and browser.
First Direct tops latest UK Customer Satisfaction Index
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Banking provider First Direct has topped the UK Customer Satisfaction Index (UKCSI),…

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NICE unveils global ‘Robotic Automation Community’
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A new educational platform from NICE aims to provide resources and best…

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Call Centre & Customer Services Summit – Last few places!
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Time is running out to secure the remaining complimentary VIP delegate spaces…

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Stuart O’Brien
01992 374100