• Do you provide Automated Customer Satisfaction solutions? We want to hear from you!

    960 640 Stuart O'Brien

    Each month on Call Centres Briefing we’re shining the spotlight on a different part of the customer care market – and in May we’re focussing on Automated Customer Satisfaction solutions.

    It’s all part of our new ‘Recommended’ editorial feature, designed to help customer care industry buyers find the best products and services available today.

    So, if you’re a supplier of Automated Customer Satisfaction solutions and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Lisa Carter on lisa.carter@mimrammedia.com.

    Here are the areas we’ll be covering, month by month:

    May – Automated Customer Satisfaction

    June – Social Media

    July – Artificial Intelligence

    August – Virtual Call/Contact Centres

    September – Training & Development

    October – Knowledge Management

    November – Web Self Service/Chat

    December – Display Boards

    For more information on any of the above, contact Lisa Carter on lisa.carter@mimrammedia.com.

    AUTHOR

    Stuart O'Brien

    All stories by: Stuart O'Brien

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