• Do you specialise in AI for contact centres? We want to hear from you!

    960 640 Stuart O'Brien

    Each month on Call Centres Briefing we’re shining the spotlight on a different part of the customer care market – and in June we’re focussing on Artificial Intelligence.

    It’s all part of our ‘Recommended’ editorial feature, designed to help customer care industry buyers find the best products and services available today.

    So, if you’re a supplier of Artificial Intelligence solutions to call centres and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Gayle Buckland on g.buckland@forumevents.co.uk.

    Here are the areas we’ll be covering, month by month:

    Jun – Artificial Intelligence
    Jul – Virtual Call/Contact Centres
    Aug – Training & Development
    Sep – Knowledge Management
    Oct – Web Self Service/Chat
    Nov – Display Boards
    Dec – CRM

    For more information on any of the above, contact Gayle Buckland on g.buckland@forumevents.co.uk.

    AUTHOR

    Stuart O'Brien

    All stories by: Stuart O'Brien

    Leave a Reply

    Your email address will not be published.