• Do you specialise in Knowledge Management for Call Centres? We want to hear from you!

    960 640 Stuart O'Brien

    Each month on Call Centres Briefing we’re shining the spotlight on a different part of the customer care market – and in September we’re focussing on Knowledge Management.

    It’s all part of our ‘Recommended’ editorial feature, designed to help customer care industry buyers find the best products and services available today.

    So, if you’re a supplier of Knowledge Management solutions to call centres and would like to be included as part of this exciting new shop window, we’d love to hear from you – for more info, contact Gayle Buckland on g.buckland@forumevents.co.uk.

    Here are the areas we’ll be covering, month by month:

    Sep – Knowledge Management
    Oct – Web Self Service/Chat
    Nov – Display Boards
    Dec – CRM

    For more information on any of the above, contact Gayle Buckland on g.buckland@forumevents.co.uk.

    Image by Michal Jarmoluk from Pixabay

    AUTHOR

    Stuart O'Brien

    All stories by: Stuart O'Brien

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