Introducing Inisoft’s brand new Omni-Channel Customer Engagement Suite, Syntelate XA.
Syntelate XA stands for Xpert Agent, as the new products are designed for your agents, with help from Inisoft’s.
The firm says it has spent years listening to its customers and agent feedback to produce its best and most powerful call centre solutions yet. The exact tools that your agents need to help your customers have arrived.
Inisoft has a whole host of products that you can choose from, such as Scripting, Reporting, Unified Agent Desktop and lots more.
Plus, if you only need part of their solution, that’s ok too as each of its products are available as part of a package or stand-alone.