• INDUSTRY SPOTLIGHT: Storacall Advanced Replay

    960 640 Stuart O'Brien

    Storacall Advanced Replayis a new search and replay module for the ST range of call recording systems.

    Searching for calls has a new clever “number” search function which allows you to enter the phone number or numbers you are looking for to automatically search for both inbound and outbound calls which contain the numbers you want.

    There are now quick links to enable you to search calls from time and date ranges, i.e. Yesterday between 3 and 5, last week, last month etc.

    Every search you make is automatically remembered by the system so it can be retrieved and reused, likewise it remembers calls you have already played.

    With increased security functions such as HTTPS and SSL playback along with enhanced search options such as clever number search this module can assist you with your GDPR and MiFID II compliance regulations.

    Features at a glance:

    • Intuitive user interface with support for multiple European languages
    • Quick links to get calls from time ranges and day ranges, i.e. Yesterday between 3 and 5.
    • Searching for calls has a clever “number” search.
    • Every search and calls played you make is automatically remembered by the system so it can be retrievedand reused.
    • Passwords can now be complex.
    • The web pages are now HTTPS and the audio is SSL.
    • Support multiple browsers including Microsoft Edge and the Safari browser.
    • The playback uses the HTML5 standard employed by browsers and the audio is delivered in MP3.

    To discuss a possible application call us on 01932 710710 or for a brochure on Storacall Advanced Replay solution click here.

    You can also view our product demonstration videos by clicking here.

    Twitter @Storacall

    LinkedIn Storacall Voice Systems

    AUTHOR

    Stuart O'Brien

    All stories by: Stuart O'Brien

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