• INDUSTRY SPOTLIGHT: Storacall Star Advanced Replay – A new search and replay module for the ST range of call recorders

    960 640 Stuart O'Brien

    Storacall Voice Systems has just launched the new Storacall-STAR advanced search and replay module, which can be supplied with new systems or added to existing Storacall-ST software applications, offering a completely new look and feel along with many new features.

    At the forefront of Storacall-STAR is increased security functionality such as HTTPS and SSL audio playback and enhanced search options such as clever number search to assist with GDPR and MiFID II compliance regulations.

    The STAR Module features an Intuitive user interface with support for multiple European languages along with quick links to get calls from time and day ranges, i.e. Yesterday between 3 and 5 or calls from last week, last month etc.  In addition searching for calls is now even easier with the new clever “number” search function along with previous search results and played calls being remembered automatically for re-use as required.

    The application also includes advanced Rules based Password complexity with an expiry option for enhanced security together with multiple browser support including Microsoft Edge and the Safari browser. The playback uses the HTML5 standard employed by browsers and the audio is delivered in MP3 format.All search results including bespoke call notes can be exported to Excel.

    ST call recording solutions can be provided as software only, virtualised or on-premise.  Storacall-ST supports all telephony types from IP to analogue along with the added ability to import recordings from cloud based telephony thus reducing ongoing storage costs for clients

    For  an information pack on The new Storacall-STAR search and replay module and ST call recorders please contact Storacall on 01932 710710 or email: publications@storacall.com

    AUTHOR

    Stuart O'Brien

    All stories by: Stuart O'Brien

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