• The Rise of the Robots: Can AI deliver happy customers?

    960 640 Stuart O'Brien
    Call Centre & Customer Services Summit

    Register now for the Call Centre & Customer Services Summit and you’ll have the opportunity to meet with innovative suppliers, network with peers AND attend a series of seminar sessions.

    All for FREE.

    But register now as places are limited.

    Gain valuable insight into new and upcoming trends and technology, with seminar sessions including:

    • How will cloud and data impact the predicted value of knowledge workers in the contact centre and create efficiencies – by Nicole Collister, CEO of Custerian
    • Rise of the bot, will it kill the phone? How can AI and robotics deliver happy customers? – by Jon Meredith, Head of Sales iContact, IFS-mplsystems
    • ‘Objection handling’ with the Telephone Assassin – Anthony Stears, MD, The Telephone Assassin

    Your complimentary place at the Call Centre & Customer Services Summit also includes full hospitality, including all meals and refreshments, overnight accommodation and an invitation to our gala dinner with casino.

    We have just 65 places available for senior call centre and customer services professionals, so register today to avoid disappointment.

    Or contact Jade Stanford on 01992 374097 on j.stanford@forumevents.co.uk.


    Stuart O'Brien

    All stories by: Stuart O'Brien

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