• US call centre industry unites for Hurricane Harvey victims

    960 640 Stuart O'Brien

    The National Amtelco Equipment Owners (NAEO) association has set up a Relief Fund to support its members and their employees who have been impacted by Hurricane Harvey.

    All the money collected through the Relief Fund will directly help call centre staff who have been affected by the storm to purchase items needed to help rebuild their lives.

    The NAEO has pledged to match contributions to a maximum of $10,000.

    Both Corpus Christi, Texas, and TAS United in San Antonio, were hit particularly hard by the storm, both companies having to evacuate offices for the safety of employees.

    “The destruction caused by Hurricane Harvey has impacted us at our core,” said Kevin Ryan, Managing Partner – Business Development at TAS United.

    “Many of our employees are dealing with unimaginable loss in the wake of the storm. Our number one priority is to support these individuals – the people who make our business run successfully day in and day out – in this time of great crisis. We are grateful for the outpouring of support we have received from the call centre community.

    “Our fellow NAEO members, near and far, have graciously provided agents to help process an unprecedented number of calls. And with the launch of the NAEO Relief Fund, our team members who have lost their homes and vehicles will be able to begin buying food, water, clothing, toiletries, household items, and other basic essentials needed to start over again.”

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    Stuart O'Brien

    All stories by: Stuart O'Brien

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