Call Centres Briefing is a digital platform providing news and analysis
from the worlds of call centres & customer care
Born out of the success of our existing and ever-growing events portfolio, Call Centres Briefing delivers the latest industry news, recruitment opportunities and event information directly to your inbox and browser.
Inisoft
INDUSTRY SPOTLIGHT: Introducing Syntelate XA from Inisoft
960 640 Stuart O'Brien

Introducing Inisoft’s brand new Omni-Channel Customer Engagement Suite, Syntelate XA. Syntelate XA stands…

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US call centre industry unites for Hurricane Harvey victims
960 640 Stuart O'Brien

The National Amtelco Equipment Owners (NAEO) association has set up a Relief…

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NICE move by BT
960 640 Stuart O'Brien

Telecoms giant BT Group has chosen NICE software to replace its previous…

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For more information on advertising in Briefing, please contact:

Gayle Buckland
Portfolio Sales Manager
g.buckland@forumevents.co.uk
01992 374063

For more information on Briefing editorial, please contact:

Stuart O’Brien
Editor
stuart.obrien@mimrammedia.com
01992 374100