Call Centres Briefing is a digital platform providing news and analysis
from the worlds of call centres & customer care
Born out of the success of our existing and ever-growing events portfolio, Call Centres Briefing delivers the latest industry news, recruitment opportunities and event information directly to your inbox and browser.
Eptica improves efficiencies at Birmingham City Council
960 640 Stuart O'Brien

Birmingham City Council (BCC) is delivering an improved service to its 1.1…

read more
North-East accent key factor in creating more EE jobs
960 640 Stuart O'Brien

EE is creating more than 250 jobs at its Darlington base next…

read more
Outdated practices at call centres increasing security risks
960 640 Stuart O'Brien

A new survey by Semafone has revealed that 70% of contact centres…

read more

For more information on advertising in Briefing, please contact:

Gayle Buckland
Portfolio Sales Manager
01992 374063

For more information on Briefing editorial, please contact:

Stuart O’Brien
01992 374100