A highly focused event that brings together buyers and suppliers, the Summit consists of one-to-one business meetings, interactive seminars and valuable networking opportunities – in less than two days!
Dates:
29th – 30th April 2019
16th – 17th September 2019
The Call Centre & Customer Services Summit is an amazing opportunity for collaboration between those working in the industry, and those who provide the latest and greatest products and services to contact centre and customer service professionals.
- »Puzzel improves position as a Challenger in Gartner’s Magic Quadrant
- »UK insurance contact centres ‘battle 60% rise in call duration’
- »INDUSTRY SPOTLIGHT: Advanced solution for outbound communication
- »Your free ticket to this week’s exclusive industry party!
- »SAVE THE DATE: Call Centre & Customer Services Summit – Spring 2019
- »INDUSTRY SPOTLIGHT: Jabra Engage 50 – Engineered to be the world’s best professional digital corded headset*
- »Digital channel use gaining ground – and it’s not because of AI Chatbots
- »AI customer service specialist Afiniti raises $130m, is valued at $1.6bn
- »GUEST BLOG: Autonomy by Automation
- »What’s the word on the Call Centre & Customer Services Summit…?
- »Limited tickets left for the Call Centre Xmas Party – don’t miss out!
- »UK customers now contact brands nearly half a billion times every month
- »Your personal invitation to meet customer experience experts
- »CX specialist Ember Group acquired by Davies Group
- »A night to celebrate – book your Call Centre & Customer Services Christmas Party ticket today!
Testimonials
‘Excellent Summit with genuine buyers and senior people seeing what is new for forthcoming projects; no time wasters.’
‘Very well organised and enjoyable experience, leaving you feeling valued and motivated. Excellent networking opportunity.’
‘We found the Summit to be an excellent investment of our time; a pleasant and productive way to meet new customers.’
‘Very interesting and informative event.’
‘As always, the Summit delivered great meetings with decision makers; this event gets better every year’
‘Fantastic event! Well organised; definitely will attend future ones.’
‘Another great bunch of interested, potential customers, ready for follow-up meetings.’
‘Fully packed event, with lots of food for thought. Well organised and facilitated; great event to make new connections.’
