A highly focused event that brings together buyers and suppliers, the Summit consists of one-to-one business meetings, interactive seminars and valuable networking opportunities – in less than two days!
Dates:
April 23rd & 24th 2018
17th-18th September 2018
The Call Centre & Customer Services Summit is an amazing opportunity for collaboration between those working in the industry, and those who provide the latest and greatest products and services to contact centre and customer service professionals.
- »Infinity CCS partners with Connexica for GDPR compliance solutions
- »Puzzel announces new chat bot functionality and GDPR readiness
- »GUEST BLOG: Ringing the changes – The art of reducing call volumes
- »SAVE THE DATE: Call Centre & Customer Services Summit
- »INDUSTRY SPOTLIGHT: Vidicode UK Call Recording for GDPR, MiFIDII & PCI Compliance
- »Do you provide Automated Customer Satisfaction solutions? We want to hear from you!
- »Aegis named a Global Leader once again
- »CASE STUDY: How the Kennel Club transformed its contact centre
- »Let’s talk about Omnichannel and… UNICORNS
- »SAVE THE DATE: Call Centre & Customer Services Summit
- »Dialo.ga increases revenue by 30% in 2018
- »GUEST BLOG: How to deliver great customer experiences without the hype, politics or drama
- »GUEST BLOG: Immersive Support – Revolutionising customer interactions through Virtual and Augmented Reality
- »Email in contact centres: 5 reasons to give it a second chance
- »GUEST BLOG: Are efforts to reduce contact centre volumes harming your customer experience?
Testimonials
‘Excellent Summit with genuine buyers and senior people seeing what is new for forthcoming projects; no time wasters.’
‘Very well organised and enjoyable experience, leaving you feeling valued and motivated. Excellent networking opportunity.’
‘We found the Summit to be an excellent investment of our time; a pleasant and productive way to meet new customers.’
‘Very interesting and informative event.’
‘As always, the Summit delivered great meetings with decision makers; this event gets better every year’
‘Fantastic event! Well organised; definitely will attend future ones.’
‘Another great bunch of interested, potential customers, ready for follow-up meetings.’
‘Fully packed event, with lots of food for thought. Well organised and facilitated; great event to make new connections.’
