Call Centres Briefing is a digital platform providing news and analysis
from the worlds of call centres & customer care
Born out of the success of our existing and ever-growing events portfolio, Call Centres Briefing delivers the latest industry news, recruitment opportunities and event information directly to your inbox and browser.
UK companies collecting less than a third of relevant data
960 641 Stuart O'Brien

A new study has revealed that UK companies are collecting less than…

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Aspect Verify 17 launches in the UK
960 501 Stuart O'Brien

Banks and payment services providers are set to benefit from new identity…

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Conservative Party
Conservative Party denies call centre breached election law
960 640 Stuart O'Brien

The Conservative Party has denied claims that it used a Neath call…

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Cyara reveals results of Frost & Sullivan OCX research
960 640 Stuart O'Brien

How does your company measure customer satisfaction? And what do your customers…

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Sabio snaps up DatapointEurope
960 273 Stuart O'Brien

Sabio has acquired DatapointEurope, a leading contact centre technology service, in a…

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01992 374063

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Stuart O’Brien
01992 374100