Call Centres Briefing is a digital platform providing news and analysis
from the worlds of call centres & customer care
Born out of the success of our existing and ever-growing events portfolio, Call Centres Briefing delivers the latest industry news, recruitment opportunities and event information directly to your inbox and browser.
UK outsourcing rebounds as government spending increases
960 640 Stuart O'Brien

A rise in government spending saw the UK outsourcing market rebound in…

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GUEST BLOG: Demystifying Data Subject Access Requests
960 640 Guest Post

One year on from the introduction of the General Data Protection Regulation…

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NICE partners with Atos to drive digital transformations
960 640 Stuart O'Brien

Cloud contact centre software platform NICE inContact has partnered with French digital…

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Digital Customer Engagement Summit – Don’t miss out!
960 640 Stuart O'Brien

The Digital Customer Engagement Summit is taking place on October 15th –…

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For more information on advertising in Briefing, please contact:

Gayle Buckland
Portfolio Sales Manager
g.buckland@forumevents.co.uk
01992 374063

For more information on Briefing editorial, please contact:

Stuart O’Brien
Editor
stuart.obrien@mimrammedia.com
01992 374100