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INDUSTRY SPOTLIGHT: Introducing Syntelate XA, Inisoft’s new Omni-Channel Customer Engagement Suite

https://callcentresummit.co.uk/wp-content/uploads/2017/09/Inisoft.jpg 960 640 Stuart O'Brien Stuart O'Brien http://0.gravatar.com/avatar/9defd7b64b55280442ad2d7fb546a9db?#038;d=mm&r=g 23rd November 2017 5th December 2017

By: Stuart O'Brien

23rd November 2017

0

Inisoft has spent years listening to its customers and agent feedback to produce its best…

Register today for the Call Centre & Customer Services Summit 2018

https://callcentresummit.co.uk/wp-content/uploads/2017/08/Meeting-2.jpg 960 640 Stuart O'Brien Stuart O'Brien http://0.gravatar.com/avatar/9defd7b64b55280442ad2d7fb546a9db?#038;d=mm&r=g 22nd November 2017 5th December 2017

By: Stuart O'Brien

22nd November 2017

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The Call Centre & Customer Services Summit returns on April 23rd &…

Eptica improves efficiencies at Birmingham City Council

https://callcentresummit.co.uk/wp-content/uploads/2017/11/Eptica_logo.jpg 960 640 Stuart O'Brien Stuart O'Brien http://0.gravatar.com/avatar/9defd7b64b55280442ad2d7fb546a9db?#038;d=mm&r=g 24th November 2017 5th December 2017

By: Stuart O'Brien

24th November 2017

0

Birmingham City Council (BCC) is delivering an improved service to its 1.1…

Complex customer issues number one challenge for contact centre employees

https://callcentresummit.co.uk/wp-content/uploads/2017/11/call-center-2944063_960_720.jpg 960 640 Stuart O'Brien Stuart O'Brien http://0.gravatar.com/avatar/9defd7b64b55280442ad2d7fb546a9db?#038;d=mm&r=g 22nd November 2017 5th December 2017

By: Stuart O'Brien

22nd November 2017

0

While customer experience continues to be the top priority for businesses, a…

North-East accent key factor in creating more EE jobs

https://callcentresummit.co.uk/wp-content/uploads/2017/11/ee-logo-2014.jpg 960 640 Stuart O'Brien Stuart O'Brien http://0.gravatar.com/avatar/9defd7b64b55280442ad2d7fb546a9db?#038;d=mm&r=g 21st November 2017 5th December 2017

By: Stuart O'Brien

21st November 2017

0

EE is creating more than 250 jobs at its Darlington base next…

Introducing Syntelate XA, Inisoft’s new omni-channel customer engagement suite

https://callcentresummit.co.uk/wp-content/uploads/2017/09/Inisoft.jpg 960 640 Stuart O'Brien Stuart O'Brien http://0.gravatar.com/avatar/9defd7b64b55280442ad2d7fb546a9db?#038;d=mm&r=g 10th November 2017 5th December 2017

By: Stuart O'Brien

10th November 2017

0

Inisoft has spent years listening to its customers and agent feedback to produce its best…

Outdated practices at call centres increasing security risks

https://callcentresummit.co.uk/wp-content/uploads/2017/11/call-center-1015274__340.jpg 960 640 Stuart O'Brien Stuart O'Brien http://0.gravatar.com/avatar/9defd7b64b55280442ad2d7fb546a9db?#038;d=mm&r=g 9th November 2017 5th December 2017

By: Stuart O'Brien

9th November 2017

0

A new survey by Semafone has revealed that 70% of contact centres…

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Born out of the success of our existing and ever-growing events portfolio, Call Centres Briefing delivers the latest industry news, recruitment opportunities and event information directly to your inbox and browser.

INDUSTRY SPOTLIGHT: Introducing Syntelate XA, Inisoft’s new Omni-Channel Customer Engagement Suite

Register today for the Call Centre & Customer Services Summit 2018

Eptica improves efficiencies at Birmingham City Council

Complex customer issues number one challenge for contact centre employees

North-East accent key factor in creating more EE jobs

Introducing Syntelate XA, Inisoft’s new omni-channel customer engagement suite

Outdated practices at call centres increasing security risks

More info